Frequently Asked Questions
How can we help you?
Ordering custom socks is honestly a very easy process, but we are here to answer your questions! If you can’t find an answer to your question here, our Account Managers are standing by to answer your call. We pride ourselves on our customer service – just give us a shot!
ORDERING
Our minimum order quantity for all orders is 100 pairs of socks per size and per design.
Yes, we provide a hang tag for all socks, with various style options and designs available.
To remove any Swanky Socks branding, there will be a flat fee charge of $200 AUD.
Yes, we can provide custom packaging boxes for all our socks; check out our custom socks catalogue to view options.
Our most popular length is our crew sock, but we can certainly create your socks in any size you could imagine.
We offer a variety of yarns to match your custom sock needs. Our most popular materials are Combed Cotton, Bamboo, and Merino Wool.
On black, navy, grey, and white yarns on all combed cotton orders, we offer a free upgrade to our premium bamboo product.
Designs
We are here every step of the way, just provide a design brief and our team will create three unique designs for you to choose for free.
Yes, we will still require you to submit your designs to our team so we can ensure your design can be produced.
100 pairs.
The lead time for all socks is 4-6 weeks, but we do offer an express service with a lead time of 2-4 weeks.
You can use a maximum of 6 different coloured yarns on your custom socks.
Yes, but we have a minimum of 100 pairs per design. So in this instance, you will have to order 200 pairs of socks.
Yes, our design team will create three unique designs for you.
Yes, all orders come with a free swing tag that is also customisable.
Shipping
Yes! we have clients located all over the world that we ship internationally to.
Yes, once your order is shipped we will provide you with tracking details
On average 10-14 days, but please expect delays due to the current climate of the world.
You sure can!
Pricing
Pricing of your custom socks order depends on the quantity and style you would like to order. We have a minimum order of 100 pairs per design, per size. If you would like more information contact our custom sock team at custom@swankysocks.com
We charge a setup fee of $90AUD per design and size.
No. but we do have a maxim of 6 colours on all orders.
